Comprehensive IT Support

Computer and Networking Assistance;

With our dependable round-the-clock monitoring of your systems, you won’t have to worry about computer and network problems ever again. We know that downtime is a profit killer, so we set an automatic alarm system that promptly notifies us when issues arise. To fully maximize profit at all times, our support services are affordable, based on the hardware you have in your Business. Also, our flat-rate contract covers everything; you’ll have predictable expenses because we won’t increase them if your network goes down or a server crashes. Truly, our service plans practically eliminate costly outages at all times.

Complete Hardware Support Services;

We deliver world-class hardware repair services for any hardware failures, both under and out of warranty. A highly professional staff member will thoroughly analyze every computing hardware or accessory piece. So, if your computer malfunctions, we will ensure that our tech support is there to analyze the causative factors and fix them. We distinguish ourselves from the competition by having the capacity to locate the root cause of an issue, identify a solution, and put that solution into action. We can repair or replace any broken piece of hardware and get it running again promptly, thereby minimizing downtime and idle time. For desktop, workstation, and PCs related problems, Cylex Tech hardware support services provide the best, most efficient, and affordable solutions at all times.

Software Licensing and Management;

We provide up-to-date software to empower you to carry out all your daily operations in just a few clicks. We know that software drives businesses; that is why we offer the most current versions of productivity or management software to help keep software licensing issues in your company at bay. We provide the following;

• An Up-To-Date Software Inventory
• Perform Software License Compliance Reports
• Software License Compliance Alerts

At Cylex Tech, we periodically scan your software to detect new software so that we can install or uninstall up-to-date software for effective day-to-day operations within your organization.

On-Time Help Desk;

Our hotline is second to none when considering an IT company to fix any hardware issues. We are only a phone call away if your staff encounters IT problems. Our qualified IT specialists will be able to help them resolve any IT issues they may be experiencing.